Saturday, March 14, 2009

When Ryanair says "Your session has been locked"

For some reason, Ryanair's site screws up every once in a while when booking a flight and it will only show you a page saying "Your session has been locked", "if not redirected in 10 seconds click here" -- but obviously that doesn't work and you're stuck.

In order to start a new session, you need to remove the cookie ASP.NET_SessionId. If you don't know how to do this, here's the step by step with Firefox:
  1. While on the "Your session has been locked" page, right click anywhere in the page and select "View Page Info"

  2. Go to the "Security" tab and click the button "View Cookies"

  3. You'll see a list with a few elements. Click on the line that has ASP.NET_SessionId in the "Cookie Name" column

  4. Click "Remove Cookie"

Alternatively you can try to restart your browser.